Swosti Limited career opportunity. স্বস্তি লিঃ

Swosti Limited career opportunity. স্বস্তি লিঃ

Swosti [www.swosti.net] is a leading software development organization, currently focusing on Micro-finance Software applications for different MFIs and Credit Cooperatives in Bangladesh. It is a sister concern of Bdjobs.com Ltd.

Please visit us at: Web: https://swosti.net; Facebook/Swosti.net; YouTube/swostiWorld to learn more.

Position

Operations cum Customer Support Call Center Executive

Job Context:

• This is a focal position representing the company before the outsiders including existing and future clients.
• You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team.

Educational Requirement:

• Graduation / Masters in Business / Commerce / Marketing / Finance / Accounting only.

Job Description / Responsibility:

• Address customer queries modestly and ensure customer satisfaction at all level.
• Explore & meet new customers in existing or new region(s).
• Explain the services and their benefits to customers for maximizing the use of software.
• Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.
• Answer to customer queries modestly through Call Center system.

Qualification Requirements:

• Excellent interpersonal, communication and convincing skill.
• Sound Accounting knowledge, as we are working with accounting based software.
• Writing skill especially in English will be an added advantage.
• Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.

Experience: At least 01 year experience will be given preference.

Salary & Other Benefits:

• Salary is negotiable
• Yearly two (02) festival bonuses.
• Performance based yearly salary revision.
• Activity based numerous operational &
• Sales Incentives if you can generate Sales Lead from your relationship
• Profit Sharing
• Daily refreshment facility and lunch benefits.

Apply Procedure

Through Bdjobs.com online application.

or

Please send your Application along with CV mentioning the position applied for in the subject line to ‘swosti247@gmail.com’.

Application Deadline: 15 June 2023