Marie Stopes Bangladesh NGO Job Marie Stopes Bangladesh is a UK based international healthcare organization operating in Bangladesh for more than 30 years. Marie Stopes Bangladesh is looking for a General Manager – Clinic Operations to drive MSB’s commercially driven clinical network and other service delivery outlets to generate income to lead to a sustainable organization. S/he is a key decision maker using performance data to create action in line with organizational priorities whilst ensuring the quality standard as per national and international protocol. S/he will provide direction, leadership and overall direction in the day-to-day operations including the social marketing & contact center. This post will report to Country Director, MSB and based on Head Office, Dhaka.
Job Title:- Marie Stopes Bangladesh NGO
Name of Post:- GENERAL MANAGER, CLINIC OPERATIONS
Marie Stopes Bangladesh NGO JobKey Role:
Responsible for meeting goals of the clinical channel of MSB and ensure sustainable business growth through adaptation of Commercial Business strategies and Practices.
Regular analysis of clinical channel performance against goals and objectives for clinics using regular performance reports, assessing and analyzing results, and develop specific actions directly related to business development and growth, consistently across all clinics.
Identify opportunities for ongoing growth and development of clinics and the clinic network and develop action plans to integrate learning’s into channel.
Encourage a culture of passion and commitment to drive exemplary client experiences in clinics and a focus on business growth.
Ensure high standard of clinical and operational protocol as well as patient confidentiality and safety benchmarks.
Develop and implement feasible business cases that could be part of MSB’s commercial venture
Maintain fiscal responsibility for departmental operations. Direct the development, implementation, and evaluation of department budget. Integrate financial information for use in clinical resource management.
Ensure high quality service standards of clinics are maintained and high level of client satisfaction is always achieved. Oversight of organizational marketing and responsible for generating and improving MSB brand awareness, demand creation strategies and client referral networks. Provide leadership and support in the management of direct reports, ensuring clear guidance and expectations and provision of support for capacity development where required
Lead and develop strategies to strengthen and expand the contact center platforms for improved access to information on safe administration of MR product, referrals (complications and PAFP) and continuing support including technical and human resources development.
10-15 years of related experience with 3-5 years in senior management level experience in managing commercial operations in a reputed national or international organization. Proven track record in leading maternity centers/ hospital/ healthcare services will be given preference. Sound knowledge about internationally recognized patient safety benchmarks and clinical protocol.
Master’s degree in public health, business discipline, MBBS, hospital administration, or any other related field.
Demonstrated leadership ability to work independently as well as to lead a team with a collaborative approach. and to promote high-performance culture
Marie Stopes Bangladesh NGO JobSalary and Benefits:
Competitive salary & benefit packages will be offered for the deserving candidate as per policy
If you are passionate about making a difference in society, please send your resume via email: hr@mariestopesbd.org or hard copy to General Manager, HR & Administration, Marie Stopes Bangladesh, House # 6/2, Block # F, Lalmatia Housing Estate, Dhaka-1207 by 05 February, 2022.
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