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Community Bank Job post- Customer Service Executive

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Community Bank Job post- Customer Service Executive

Community Bank Bangladesh Limited, a concern of Bangladesh Police Kallyan Trust, was established with a vision to serve the communities with the tailor-made secured solutions abiding by the highest level of corporate governance standard. It aims to contribute to the economic growth of the country by providing financial products and services to the communities across the geographies. State-of-the-art Core Banking System is an enabler to operate centrally in optimum magnitude. Community Bank runs on its three core building blocks i.e. Trust, Security and Progress.
Position: Customer Service Executive (Contractual)

★ Provide friendly and responsive customer service.
★ Provide accurate product and service information to the customers.
★ Respond to all sorts of customer queries.
★ Coordinate with relevant units including Branches and Head Office Divisions for delivering smooth customer service.
★ Ensure Time Bound service delivery.
★ Proactively identify customer requirements and fulfill with sincerity and due diligence.
★ Any other work / responsibility as and when assigned by supervisor or Management of the Bank.

Educational Requirements:

★ Minimum Masters in Business/Economics/Banking/English or relevant subjects from reputed University.
★ BSc Engineering in Computer Science/ EEE/ Mechanical/ Civil/ Architecture.
★ No Third Division in academic records.

Experience Requirements:

★ Minimum 2 years’ working experience in any bank/non-banking financial institution/micro-finance institution/NGO will be given preference.
★ Fresh graduates with excellent academic records can also apply.

Additional Requirements:

★ Smart, team player, paired with agile mindset and can-do attitude.

★ Excellent communications skill.
★ Should have basic computer skills like Microsoft Word, Excel, PowerPoint, etc.
★ Should have ability to prioritize tasks and manage accordingly.
★ Ability and willingness to travel extensively.

Job Location: Anywhere in Bangladesh.

Salary: BDT 26,000 (monthly).

Job Nature:

★ 2 years’ fixed term contract.
★ The Management of the Bank reserves the right of cancelling any application without providing any explanation.
★ Because of publishing the job advertisement, management of the Bank is not bound to invite or recruit candidates.
★ Shortlisting of the candidates from the applied list is the sole discretion of the management of the Bank.
★ Only the shortlisted candidates will be contacted for further recruitment process through call or SMS.
★ Any kind of persuasion regarding this will be considered as incompetency of the candidate.
★ Candidates will not be entitled for any kind of TA/DA for attending in the interview.

Application Procedure:

Interested candidates are requested to apply through by June 12, 2023.
No hard copy of application will be accepted.
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